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MapleConnect vs Insightly

Insightly is a mid-market CRM that pairs sales pipeline management with built-in project management, sold per user with separate Marketing, Service, and AppConnect products.

The bottom line

Choose MapleConnect if…

you want AI voice agents, agentic AI, marketing, and pipeline in one AI-native platform on a flat plan — with a free tier and no per-seat surprises.

The honest other side

Choose Insightly if…

Mid-market and services teams that want a CRM with native project/delivery management after the sale, and don't mind paying per seat on annual contracts or buying separate modules for marketing and support.

Feature by feature

What's actually included.

What ships in the platform versus what costs extra or isn't available. Toggle to see only where they differ.

Feature
MapleConnect
Insightly
Native AI voice agents
MapleConnectPaid add-onNative; on the Premium plan
InsightlyNot available
Agentic / autonomous AI
MapleConnectIncluded
InsightlyLimitedCopilot actions, Pro+
AI chatbot (web + SMS)
MapleConnectIncluded
InsightlyLimitedCopilot, Pro+ only
Sales pipeline / CRM
MapleConnectIncluded
InsightlyIncluded
Email marketing
MapleConnectIncluded
InsightlyPaid add-onseparate Marketing product
Native SMS marketing
MapleConnectIncluded
InsightlyNot availableintegration only
Appointment booking
MapleConnectIncluded
InsightlyLimitedthird-party integration
Workflow automation
MapleConnectIncluded
InsightlyLimitedPro+ or paid AppConnect
Multi-channel campaigns
MapleConnectIncluded
InsightlyPaid add-onvia Marketing product
AI media / content studio
MapleConnectIncluded
InsightlyNot available
White-label / agency
MapleConnectIncluded
InsightlyNot available
Free plan
MapleConnectIncluded
InsightlyNot availablediscontinued Oct 2024

We mark a feature Included only when it's part of the base plan, and Add-on when it needs a higher plan or a separate paid product — including MapleConnect's own AI voice agents, which ship on the Premium plan.

An honest look

Where each one genuinely wins.

Where Insightly wins

  • Native project and delivery management lets closed deals convert straight into tracked projects, a genuine edge for services and consulting teams.
  • Mature, stable platform with deep Gmail/Outlook sidebar integrations, custom objects, and granular record/role governance.
  • Modular product family (CRM, Marketing, Service, AppConnect) lets larger orgs adopt only what they need and scale per record limits.
  • Transparent, publicly listed per-user CRM pricing and a no-credit-card 14-day trial make it easy to evaluate before committing.

Where MapleConnect pulls ahead

  • No native AI Voice Agents, so outbound/inbound phone automation requires third-party tools.
  • Customer-communication channels are fragmented: email marketing, SMS, support, and deeper automation live in separate paid products that can multiply cost.
  • AI Copilot is limited to Professional and Enterprise tiers and focuses on assistant/data-hygiene tasks rather than fully agentic, voice-first workflows.
  • Per-user CRM pricing, annual-only billing, and no free plan (discontinued October 2024) scale cost with headcount, unlike a flat all-in-one bundle with a free tier.
Best for

MapleConnect — SMBs, agencies, and teams that want one AI-native platform (voice, agentic AI, marketing, pipeline) on a flat plan, live in under an hour, without stitching tools together.

Best for

Insightly — Mid-market and services teams that want a CRM with native project/delivery management after the sale, and don't mind paying per seat on annual contracts or buying separate modules for marketing and support.

Pricing

What you'll actually pay.

Real published pricing, as of June 2026. Compare the all-in-one flat plan with Insightly's structure.

MapleConnectFlat, not per-seat
FreeCore CRM to start$0
EssentialFlat — not per-seat$199/mo
ProfessionalMost popular$299/mo
PremiumIncludes AI voice agents$399/mo
Free plan, then flat plans from $199/mo (not per-seat). AI voice agents on the Premium plan.
Insightly
Plus (CRM)Annual billing; 100K records, 2,500 emails/day$29/user/mo
Professional (CRM)Annual; adds AI Copilot, workflows; 250K records$49/user/mo
Enterprise (CRM)Annual; 500K records, AI Copilot, advanced permissions$99/user/mo
MarketingSeparate product, priced per account by prospects$99-$999/mo
Service / AppConnectService per user; AppConnect per account + $3,000 setupFrom $29/user or $249/mo
Insightly CRM no longer offers a free plan (it was discontinued on October 1, 2024); it now starts at Plus $29/user/month, then Professional $49/user/month, and Enterprise $99/user/month, all billed annually with a 14-day free trial and no monthly billing option. Marketing, Service, and AppConnect are priced separately.

Switching

Moving from Insightly is easier than you think.

1

Export your Insightly contacts, deals, and activity (CSV or API).

2

Map your fields, pipelines, and tags to MapleConnect.

3

We import everything for you — free guided migration.

4

Rebuild automations natively and go live, usually within a day.

Insightly lets you export your data from each object (Contacts, Organizations, Leads, Opportunities, Projects, Tasks) to CSV from the list views, and admins can request a full account export; the API is also available for bulk extraction. Once you have your CSVs, MapleConnect offers free guided migration: our team maps your fields, imports contacts, pipelines, and history, and validates the result so you go live without manual re-entry.

FAQ

MapleConnect vs Insightly — FAQs

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Insightly CRM no longer has a free plan (discontinued October 1, 2024); it starts at Plus $29/user/month, Professional $49/user/month, and Enterprise $99/user/month, all billed annually with a 14-day trial and no monthly option. Marketing ($99-$999/account/month), Service ($29-$99/user/month), and AppConnect ($249-$1,899/account/month plus a $3,000 setup fee) are priced separately.
No longer. Insightly discontinued its free CRM plan on October 1, 2024; new accounts now start with a 14-day free trial (no credit card) rather than a permanent free tier. MapleConnect, by contrast, offers a Free plan to start.
Insightly launched an AI Copilot in December 2025 for conversational task management, data hygiene, and AI-drafted insights on the Professional and Enterprise tiers, but it has no native AI Voice Agents. MapleConnect provides native AI Voice Agents plus Agentic AI and an AI Chatbot.
Export your Insightly objects (contacts, organizations, leads, opportunities, projects, tasks) to CSV from list views or via the API, then hand them to MapleConnect's free guided migration team, who map fields, import records and pipelines, and validate everything before you go live.

Sources

Compare MapleConnect to others

vs GoHighLevelCluttered, complex, not AI-nativevs HubSpotEnterprise pricing, limited AI depthvs SalesforceOverbuilt, overpriced, under-AI poweredvs PipedriveGreat pipeline, weak AI, no voicevs Monday CRMProject tool disguised as a CRMvs Zoho CRMFeature bloat, poor AI, steep learning curvevs KeapOutdated automation, no AI voice, high pricevs ActiveCampaignEmail-first, limited CRM, no voicevs Close CRMSales-only, no marketing, no AI callingvs FreshsalesSales CRM, not an AI-native suitevs CopperEasy Gmail CRM, not an AI suitevs AttioElegant data CRM, not all-in-onevs FolkLightweight contact CRM, not all-in-onevs Less Annoying CRMSimple contact manager, no AI or marketing

Switch from Insightly in under an hour.

Free migration, a free plan to start, and one AI-native platform that replaces the stack — flat plans from $199 a month.

See pricing

Comparison reflects MapleConnect's positioning and publicly available information as of June 2026, including each vendor's own pricing and materials. Competitor features and pricing change — please verify current details on each provider's official website. All trademarks are the property of their respective owners.